SpiffBox Privacy Policy

SpiffBox Privacy Policy

Last updated January 20, 2011

SpiffBox values your privacy

This Privacy Policy describes how SpiffBox, Inc. ("Spiffbox") collects, stores, uses, shares, and protects the personal information that you provide while visiting and using the Spiffbox service (collectively, the "Site"). You accept this policy by visiting and/or using the Site. Please read this Privacy Policy in its entirety.

SpiffBox is the sole owner of the information collected on the Site. SpiffBox will not sell, share, or rent this information to others in ways different from what is disclosed in this policy.

Information SpiffBox Collects from You

SpiffBox may collect personal information that can identify you including but not limited to, name, display name, email address, mailing/home address, phone number(s), birth date, tax information and other information that is not otherwise publicly available, as well as other information that does not necessarily identify you (all defined as "personal information"). When you provide personal information to the Site, the information may be sent to servers located in the United States and other countries around the world.

SpiffBox's payment and redemption partner PayPal may collect personal information from you such as credit/debit card information, bank information, mailing /billing address, email address, phone number(s) and potentially other information. SpiffBox will allow PayPal to do this only should you choose to purchase or redeem points for payment through PayPal. SpiffBox does not have access to the financially related personal information that PayPal may collect. However, SpiffBox may work with PayPal to address any disputes, fraud, or inappropriate behavior on the Site and thus both parties may be required to share your personal information. For a full view of PayPal's privacy policy please visit their website at

Information you provide

SpiffBox may collect and store any personal information you enter on the Site or provide to SpiffBox in some other manner including via email, instant messaging/chat or verbally to customer care agents. This includes identifying information, such as name, display name, mailing/home address, e-mail address, phone number(s), and tax information. SpiffBox also may request information about your interests and activities, gender and age, and other demographic information such as location, ethnicity, physical characteristics and/or display name.

SpiffBox automatically collects information from your browser when you visit the Site. This information may include your IP address, host country, browser type and language, access times, the content of any undeleted cookies that the browser previously accepted from SpiffBox (see "Cookies" below) and the referring website address.


SpiffBox may set and access cookies on your computer. When visiting the Site, SpiffBox may assign your computer one or more cookies to facilitate access to the Site. A cookie is a small text file containing a unique identification number that is transferred from the Site to your computer. This is done so that the Site administrator may identify your computer and passively track your activities on the Site. This unique number identifies your web browser to SpiffBox's computer system. A cookie will not allow the Site to learn any personally identifiable information (such as your payment information and address) that you have not otherwise disclosed. Cookies allow SpiffBox to automatically recognize your web browser when you visit the Site. The use of cookies is an industry standard and is common on most major Web sites. Through the use of a cookie, SpiffBox also may automatically collect information about your online activity on the Site, such as the web pages visited, links clicked, and searches conducted. Most browsers automatically accept cookies, but you can usually modify the browser setting to decline cookies. It is possible to adjust the browser preferences to alert you when a cookie is sent to the hard drive or to refuse cookies altogether. While SpiffBox does not require you to permit the use of cookies, please note that certain features of the Site may not function fully if you set the browser to refuse all cookies.

Log Files

SpiffBox uses IP addresses to analyze trends, administer the Site, and gather broad demographic information for aggregate use. IP addresses are also linked to personally identifiable information in order to improve your experience when using the Site.

Other Technologies

SpiffBox may use standard Internet technology, such as web beacons and other similar technologies, to track your use of the Site. Web beacons (also known as clear gifs, pixel tags or web bugs) are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements or to access cookies. Unlike cookies which are stored on the computer hard drive, web beacons are embedded invisibly on the web pages (or in email). Web beacons may be included in advertisements or promotional or other e-mail messages or to determine whether messages have been opened and acted upon. The information SpiffBox obtains in this manner facilitates the customization of the SpiffBox features. It also allows SpiffBox to provide you with targeted advertisements. Finally, it allows SpiffBox to measure the overall effectiveness of SpiffBox's online advertising, content, programming or other activities. Web beacons may be used to deliver or communicate with cookies, to count users who have visited certain pages and to understand usage patterns. SpiffBox also may receive an anonymous identification number if you come to the Site from an online advertisement displayed on a third-party website.

Information collected by third-parties

SpiffBox may allow third-parties, including SpiffBox authorized service providers, advertising companies, marketing partners and ad networks, to display advertisements and/or promotions on the Site. These third-parties may have access to your publicly available profile information. "Publicly available" information is defined as any information that any type of person or entity, including you, other Members and Friends may view when visiting the Site. Friends are defined as fellow Members with whom you have agreed to share additional profile access. These third-parties may use tracking technologies, such as cookies, to collect information about your potential interaction with their advertisements. This information allows them to deliver targeted advertisements and gauge their effectiveness.


SpiffBox gathers certain generic information with respect to your use of the Site, such as the total number of unique visitors, the frequency of visits, and the specific areas on the Site visited.

Information you provide while on the Site

SpiffBox provides areas on Site where you can post information and communicate with others or upload content such as photographs. Such postings, as is everything on the Site, are governed by the SpiffBox Member Agreement. In addition, such postings may appear on other websites or when searches are executed on the subject of your posting.

Also, whenever you voluntarily disclose personal information on publicly available web pages, that information will be publicly available and can be collected and used by others. For example, if you post a photograph, it is possible for others, including the general public and those not affiliated with SpiffBox, to copy that photograph image and use it for other purposes. SpiffBox cannot control who reads your posting or what other users may do with the information you voluntarily post. SpiffBox encourages you to exercise discretion and caution with respect to personal information.

SpiffBox forbids you from posting personal information such as phone number(s), home/business/mailing address, email address, financial information such as credit or debit card and banking information on your profile. Violation of this policy may lead to termination per SpiffBox Member Agreement.

How you can access your information

You have the ability to review, edit, delete and /or update your personal or public information online by logging into the Site and clicking on My Account, Settings and accessing the appropriate categories.

How SpiffBox uses collected information

Collected information is defined as any information, including personal and public information, that you provide SpiffBox as part of the registration, profile creation, communication, customer care, and product enablement process. It also includes the information in any communications you make on the Site.


SpiffBox may use information collected about you to:

  • customize the advertising and content you see;
  • develop and display content and advertising tailored to your interests on the Site and other sites;
  • fulfill your requested products and services;
  • manage your account and provide customer support;
  • improve SpiffBox products and services;
  • conduct research and analysis about your use of SpiffBox products, services, or content, or products, services or content offered by others;
  • communicate with you by e-mail, postal mail, and/or phone about SpiffBox and partner products or services that may be of interest to you;
  • provide anonymous reporting for internal and external clients;
  • enforce the SpiffBox Member Agreement;
  • manage the SpiffBox business;
  • perform functions as otherwise described to you at the time of information collection; and
  • offer products and services through partners which may be of interest to you unless you have opted-out at registration as is your option.

Payment Processing

SpiffBox has partnered with industry leader PayPal to process payment and redemption transactions. If you choose to use PayPal to make a payment or redemption, PayPal will be responsible for maintaining privacy pursuant to their privacy policy on their website SpiffBox may work with PayPal to address any disputes or fraudulent or inappropriate behavior on the Site and thus both parties may be required to share personal information to achieve a resolution.

Job applicants

If any information is submitted through the Site or via mail to SpiffBox when applying for a position with SpiffBox, the information will be used solely in connection with considering and acting upon the application. Please note that applicants do not need to be a Member to apply for position with SpiffBox. Any resumes and/or cover letters submitted to SpiffBox become the property of SpiffBox. SpiffBox is not obligated to return such information or material. SpiffBox may retain the applicant's personal information, but only for the purpose of considering the application for current or future positions.

Customer care correspondence

SpiffBox may also retain any emails, letters, or other correspondence between you and SpiffBox to ensure quality assurance and the best possible customer service, although SpiffBox has no obligation to do so.

Dispute resolution

SpiffBox may use your information, and other information obtained from your current and past activities on the Site, to resolve disputes, identify potential liabilities, and troubleshoot problems. At times, SpiffBox may look at your account information and transaction history to identify problems or resolve disputes.

Sharing your information

SpiffBox wants you to understand how, when and with whom SpiffBox may share personal, public or other information collected about you or your activities on the Site.

Personal Information

SpiffBox does not share your personal information with others except as indicated below or when SpiffBox informs you and provides you an opportunity to opt out of having personal information shared. SpiffBox may share personal information with:

  • Authorized service providers: SpiffBox may share all your personal information, which may include your name, contact information (including email address and phone number), financial information, and tax information with authorized service providers that perform certain services on SpiffBox's behalf. Examples of these services include fulfilling orders, providing customer service and marketing assistance, performing business and sales analysis, processing payments and redemptions, supporting the Site functionality, and supporting marketing initiatives. These service providers may have access to personal information needed to perform their functions but are not permitted to share or use such information for any other purposes.
  • PayPal: As SpiffBox has partnered with PayPal for payments and redemptions, SpiffBox does not have access to your payment information (including credit card, debit card, or bank information). Please review PayPal's privacy policy on Under certain circumstances, SpiffBox and PayPal may share your personal information with each other to address disputes, fraudulent, or potentially illegal activity.
  • Tax Authorities: As discussed below, SpiffBox may be required to submit your personal information to the appropriate US tax authorities.
  • Others: Other businesses with which SpiffBox partners or has carefully selected to offer you products, services, and promotions through our Site or offline unless you have opted out at registration as is your option. Information that may be shared with partners will be limited to email and demographic information

Other Situations

SpiffBox also may disclose your information, including personal information for:

  • Investigative requests: In response to a subpoena or similar investigative demand, a court order, or a request for cooperation from a law enforcement or other government agency; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases, SpiffBox may raise or waive any legal objection or right available to SpiffBox.
  • Other legal issues: When SpiffBox believes disclosure is appropriate in connection with efforts to investigate, prevent, or take other action regarding illegal activity, suspected fraud or other wrongdoing; to protect and defend the rights, property or safety of SpiffBox, other Members, SpiffBox employees, or others; to comply with applicable law or cooperate with law enforcement; or to enforce Site terms and conditions or other agreements or policies.
  • Change in control of SpiffBox: In connection with a substantial corporate transaction, such as the sale of the business, a divestiture, merger, consolidation, an equity or debt investment by a third party or asset sale, or in the event of bankruptcy.

Aggregated and non-personal information

SpiffBox may also share aggregated and non-personal information collected under any of the above circumstances. SpiffBox may also share it with third parties to deliver targeted advertising on the Site and on websites of third parties. SpiffBox may combine non-personal information collected with additional non-personal information collected from other sources. SpiffBox also may share aggregated information with third parties, including advisors, advertisers and investors, for the purpose of conducting general business analysis. Aggregated information looks at the data on a collective basis, in summary form, rather than on an individual basis. These data help determine the extent to which certain parts of the Site are used. SpiffBox may also provide statistical information about how Members and visitors collectively use the Site to advertisers, sponsors, and other companies with whom SpiffBox does business. For example, SpiffBox may tell advertisers the number of visitors to the Site and the most popular products or services accessed. This statistical information does not contain any personally identifiable information about you.

Choices about SpiffBox's collection of your information

You can choose not to provide SpiffBox with certain or any information, which may result in your not being able to use certain features of the Site. Furthermore, such information may be required to register on the Site as a Member, to use certain features, ask a question, and/or to do other things on the Site.

In certain places on the Site, SpiffBox may ask you for personal information such as name, display name, mailing/billing address, financial or tax information, and phone number(s). Additionally, you may provide such information to SpiffBox, either solicited or un-solicited as part of the customer care process. You are not required to provide all of the above such information to use the Site; however, there may be limitations to your use of the Site with regard to services should all of the above information not be provided.

How SpiffBox protects your personal information

SpiffBox takes appropriate security measures (including physical, electronic and procedural measures) to help safeguard you personal information from unauthorized access and disclosure. Only authorized employees or contractors are permitted to access personal information. These authorized personnel may only access personal information for permitted business functions. SpiffBox also uses firewalls to help prevent unauthorized persons from gaining access to your personal information. SpiffBox also hosts its website within a secure facility with 24 hour surveillance and guard service.

Additionally, SpiffBox has partnered with industry leader PayPal (a subsidiary of EBay, Inc.) to process credit/debit card and PayPal payment transactions for purchases on the Site. SpiffBox does not have access to your credit or debit card information as this information is processed on PayPal's site. For more information on PayPal's Privacy Policy, please visit

SpiffBox wants you to feel confident using the Site to communicate. However, no system can be completely secure. Therefore, although SpiffBox takes steps to secure your information, SpiffBox does not promise, and you should not expect, that your personal information, financial information, payment information, searches, or other communications will always remain secure.

How you can help protect your personal information

Your personal information should be closely guarded.

Secure Internet Connection

You should take such steps as avoiding using an insecure internet connection (for example an unsecured wireless connection). Additionally, you should avoid accessing the Site while not on your own personal, secure computer, especially avoiding shared or public computers.

Secure Password

You should select a password that is at least 8 characters which does not include your display name, email, name, birthdate or any other easily identifiable information. Additionally, you should change the password monthly and immediately after any potential security breaches.

Keeping Auto Sign-On Disabled

When you register on the Site, auto sign-on is disabled. This means when you arrive at the Site, you are required to enter your login email and password to gain access to the site. With this feature, you will not be automatically logged into the site. You have the option to enable auto sign-on through the My Account, Settings page. SpiffBox encourages you, but does not require you, to keep auto sign-on disabled to minimize potential security breaches.

Do not share personal information

You should not share any personal information with others either through postings on the Site, verbally, or via email. Note that the display name is used throughout SpiffBox to identify you to other Members. Therefore, you should be advised to not use your real name as your display name to protect confidentiality. Additionally, SpiffBox forbids you from posting such personal information such as phone number, home/mailing/business address, email address, financial information such as credit or debit card and banking information on your profile.

Privacy and Site Features

Links to Other Websites

Links on the Site to other websites are provided as a convenience to you. SpiffBox may use third party companies to serve advertisements on some of the Site's pages. These companies and advertisers may place and access their cookies on your computer. Other companies' use of cookies is subject to their own privacy policies, not SpiffBox's. SpiffBox may use your information or allow advertisers or companies that serve advertisements access to your information to determine which advertisements you will see. This information may include your demographic information, geographic location, what content you accessed on the Site, how you rate such content, language contained in comments and other information. Such linked websites (whether partner offers, banners, links, videos, or other advertisements) are outside SpiffBox control and responsibility and are not covered by this policy. SpiffBox is not responsible for the privacy practices or the content of such websites. If you use any such linked websites, you should consult the privacy policies posted on those websites.

Hiding Your Profile

Certain elements of your profile -- including but not limited to primary photograph, display name, and other physical description details -- are accessible to any visitors to the Site, whether or not they have registered as Members. Other Members and the general public have no ability to see your personal information, which are protected by SpiffBox as described above. Other Members have no ability to see payment and redemption information per PayPal's privacy policy on

You have the ability to temporarily hide your profile and/or your primary photograph by following the steps in the My Account, Settings page. Accordingly, the profile will be hidden until otherwise changed by you, from the public and other Members with two exceptions. You cannot hide your profile and/or primary photo from other Members who have purchased your Friendship or Regular Photo Gallery, until the term of such purchases as detailed in the SpiffBox Member Agreement has lapsed.

Tell a friend

If you elect to use SpiffBox's referral service to inform a contact of yours about the Site, SpiffBox may ask you to input your contact's name and email address. SpiffBox will automatically send the contact an email inviting them to visit the Site. SpiffBox stores this information for the sole purpose of sending invitations. The contact may notify SpiffBox at to request the removal of this information from the SpiffBox database. Additionally, he/she may unsubscribe from receiving further tell a friend emails on the email itself.

Privacy and SpiffOffers

SpiffBox provides Members the opportunity to gain points by responding to merchant offers through partner(s). SpiffBox does not provide your personal confidential information to such partner(s) providing offers for SpiffOffers. Accordingly, before responding to any offers or providing any personal information as part of SpiffOffers offers (including name, email, mobile phone number and/or credit / debit card information), you should fully read the relevant partners'/companies' Member Agreement, Terms and Conditions, Privacy Policy, and/or pricing, if applicable, provided by these companies. You acknowledge that by completing such SpiffOffers offers that you fully understand and accept the Member Agreement, Terms and Conditions, Privacy Policy, and/or pricing, if applicable, provided by these companies/ partners.

SpiffBox and Sweepstakes

Please note that SpiffBox may at times conduct Sweepstakes offers. Should you wish to enter in the Sweepstakes, you will be presented Official Rules and have the ability to choose to enter the Sweepstakes or not. Please read these rules and understand them. Winning a Sweepstakes may require that your display name and photograph may be displayed by SpiffBox publicly on the site and in other communications. You have the ability to forgo this by choosing not to enter the Sweepstakes or not accepting the Sweepstakes prize.

Note that by registering for SpiffBox through a Tell A Friend invite, clicking a web link or by inputting another Member's display name on the sign up page, this act may cause another SpiffBox Member to receive an entry in a SpiffBox Sweepstakes. Thereafter, this Member will have the ability to see that you have signed up for SpiffBox under such an email, link or display name as a code. If you do not wish a referring Member to know that you have signed up for SpiffBox, please go directly to the to sign up and do not sign up by clicking a web link, inputting an email to which a Tell A Friend invitation was sent, nor input another Member's display name as a code on the sign up page.

Privacy and Facebook

SpiffBox provides Members the option to link their SpiffBox account to their existing Facebook accounts through Facebook's Facebook Connect feature. This is your option and you are not required to use Facebook Connect to use SpiffBox. Note that by logging into SpiffBox via Facebook Connect that you will be simultaneously logged into Facebook.

SpiffBox does not share your personal information with Facebook. However, upon linking your SpiffBox Account to Facebook through Facebook Connect, there may be some information posted to your Facebook wall saying that you are a Member of SpiffBox. Please visit to determine how Facebook treats your privacy. Additionally, you have the option to post SpiffBox information feeds to Facebook. If you post such news feeds to Facebook, you will be subject to Facebook's privacy policy for such communications.

SpiffBox does not share any of your Facebook information that you do not explicitly import to SpiffBox with other Members. Your importation of information from Facebook to SpiffBox may include photographs and new feeds, which are subject to the standard SpiffBox privacy policy.

When you log into SpiffBox through Facebook Connect, your Facebook account name (which may be your real name) will appear in the upper right corner of the SpiffBox page, thereby replacing your SpiffBox display name. This is a Facebook Connect requirement. Other SpiffBox Members and visitors will not have the ability to see your Facebook account name when you are logged in to SpiffBox via Facebook Connect. Additionally, SpiffBox will store your Facebook login information and password should you use Facebook Connect to access the Site. You have the option to cancel your use of Facebook Connect in the My Account, Settings page.

Digital Memorabilia

Members may have the option to allow other Members to print, save as a PDF and display email responses to other Members through SpiffBox's Digital Memorabilia product. Members will have the right to opt out of allowing other Members to print, save as a PDF, and / or display such emails. This email may be printed and publicly displayed per the SpiffBox Member Agreement but may not be otherwise reproduced. If you may be concerned about potential public viewing of your emails, please make sure that you opt out of the Digital Memorabilia product.

Member Termination

Your account may be terminated under the following scenarios: 1) SpiffBox may terminate your account due to breach of the SpiffBox Member Agreement 2) you may self-terminate your account through the "My Account, Settings, Terminate Account" page while you are securely logged into the Site 3) SpiffBox may decide, at Spiffbox's discretion, to terminate your account after a long period of inactivity (at least 1 year). Note that under scenario 2, SpiffBox requires that you terminate your account through the proper page setting and that emails, phone calls, postal mail, and other communication forms are not an acceptable form for termination, due to security and other reasons. If you choose to self-terminate under scenario 2 above and you have existing Friend relationships, then the Friends will be able to see the information posted on your profile until the expiration of the Friendship. Notwithstanding the foregoing, all decisions regarding the termination of Memberships shall be made in the sole discretion of SpiffBox. SpiffBox is not required to provide you notice prior to terminating your Membership. SpiffBox is not required, and may be prohibited, from disclosing a reason for the termination of your account.

After your account is terminated, all your public information will be removed from the Site within 30 days or 30 days after the last Friendship expires, whichever is later. If your account is terminated under any scenario, SpiffBox may still retain all information associated with the account for analytical purposes and recordkeeping integrity, as well as to prevent fraud, collect any fees owed, enforce the terms and conditions in the SpiffBox Membership Agreement, take actions SpiffBox deems necessary to protect the integrity of the Site or other Members, or take other actions otherwise permitted by law. Thereafter, SpiffBox also will retain all of your profile information on SpiffBox servers to provide you an easy ability to reactivate your account and to resume Membership should you so choose in the future. SpiffBox reserves the right to contact you by email to encourage you to reactivate your Membership.

In addition, if certain information has already been provided to third parties as described in this Privacy Policy, retention of that information will be subject to those third parties' policies.

Privacy and Tax Information

Should you accumulate a certain level of Point Credit Value or wish to redeem a certain level of Redeemable Point Credit Value, you will be required to provide additional personal information. "Point Credit Value" is defined as the total value of point credits through communication with other Members by Credit Email, Friend Invite Acceptance and Friend Invite Extension Acceptance, and initial views of your Photo Galleries in a calendar year. Promotional points and purchased points are not included in Point Credit Value. "Redeemable Point Credit Value" is defined as the total value of point credits through your communication with other Members, minus any point debits related to your initiating communication with other Members and any point redemptions and related fees. This is the amount of points that are eligible for redemption once the minimum value is achieved.

SpiffBox may require the collection of your mailing/home/business address, Social Security and/or Federal Tax ID number, bank information, and other information to ensure its compliance with local, state and Federal laws, including but not limited to tax regulations. Your Social Security and/or Federal Tax ID number may be required to prepare applicable tax forms. This information is not required to register for the Site or to use the Site. It is only required when your Point Credit Value reaches a certain level. SpiffBox will maintain the privacy of this information but will have the right or obligation to share this information with SpiffBox service providers and applicable tax /governmental authorities, as described above. This information will not be shared with marketing partners or advertisers. You are responsible to report any potential SpiffBox financial data to your tax authorities and may be required to provide equivalent evidence of your identity.

Minors Are Prohibited on the Site

Although the Site is intended for a general audience, SpiffBox restricts the Site to individuals aged 18 years and above. Accordingly, individuals under the age of 18 are expressly forbidden from visiting the Site and / or registering as a Member.

Visiting the Site from outside the United States

This Privacy Policy is intended to cover collection of information on the Site from residents of the United States. If you are visiting the Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where SpiffBox's primary servers are located and the central database is operated. The data protection and other laws of the United States and other countries might not be as comprehensive as those in your own country. Please be assured that SpiffBox seeks to take reasonable steps to ensure that your privacy is protected. By using the Site, you understand that your information may be transferred to SpiffBox facilities and those third parties with whom SpiffBox shares it as described in this privacy policy.

No Rights of Third Parties

This Privacy Policy does not create rights enforceable by third parties or require disclosure of any personal information relating to users of this Site.

Changes to this Privacy Policy

SpiffBox reserves the right, at our sole discretion, to prospectively change, modify, add, or delete portions of this Privacy Policy at any time without further notice. If SpiffBox does this, we will post the changes on this page and will indicate at the top of this page the date these terms were last revised. Your continued use of the Site after any such changes constitutes your acceptance of the Privacy Policy. It is your responsibility to regularly check the Site to determine if there have been changes to the Privacy Policy and to review such changes.

Change of Control

In the event that SpiffBox is ever sold, acquired, merged, liquidated, reorganized, or otherwise transferred, SpiffBox reserves the right to transfer SpiffBox user databases together with any and all personal information contained therein, to a third-party acquiring SpiffBox' shares or assets. In the event SpiffBox does so, SpiffBox will place a prominent notice of the sale on the homepage of the Site, with links to information as to how you can change privacy preferences, if requested.

How to Contact SpiffBox

If you have any questions about this Privacy Policy or the information-handling practices, or if you would like to request information about SpiffBox's disclosure of personal information to third parties for their direct marketing purposes, or for any other legitimate reasons, please contact SpiffBox by e-mail or postal mail as follows:
By postal mail:
Privacy Officer
SpiffBox, Inc.
16319 N 108th Way
Scottsdale, AZ 85255

Or by email: